Car Rental Wilmington International Airport (ILM)

FAQs

How long does the rental pickup process take at ILM?

• On a normal day, getting your car takes about 10 to 15 minutes. During busy times like summer weekends and holidays, it might take 20 to 30 minutes. You can save a lot of time if you use a loyalty program that lets you skip the counter.

Are there any shuttle services required to reach rental cars at ILM?

• No, you won't need a shuttle. ILM is a smaller airport, and you can find the rental cars parked right outside the terminal. You can just walk to them, which makes it easier than at bigger airports.

What happens if my flight arrives late at night?

• Most rental companies at ILM match their hours to the flight arrival times. If your flight is the last one of the day or is very late, you should add your flight number to your reservation. The company will usually stay open for the last flight, even if it's delayed. If you arrive unexpectedly late, you should call the rental company.

Can I return my rental car outside of office hours?

• Yes, all rental companies at ILM let you return cars after hours. You just park the car in the rental return area and put the keys in the secure drop box. Remember, you are responsible for the car until an employee checks it in the next business day, so it's a good idea to take photos of the car before you leave it.

Is it worth paying for a GPS unit with my ILM car rental?

• Most people find that using a smartphone for directions works just fine in the Wilmington area, because cell service is good in the region. If you decide to rent a GPS unit, it will cost about $12 a day. Many of our newer rental cars also work with Apple CarPlay and Android Auto.